Product

One WhatsApp workspace for inbox, AI, templates and automation.

AlignChat connects your official WhatsApp number with AI replies, Brand Memory, campaigns, flows, Shopify events and Shiprocket order updates.

01

Connect

Bring your official WhatsApp number online with Meta embedded signup.

02

Remember

Train Brand Memory on your website, catalogue, policies, offers and FAQs.

03

Reply

Use AI replies for product questions, lead capture, support and order updates.

04

Grow

Launch campaigns, recover carts, trigger flows and improve from missed questions.

Core modules

The full WhatsApp operating stack in one place.

Shared WhatsApp Inbox

Manage live customer conversations, unread queues, customer history and direct replies.

AI Bot

Answer common questions, qualify leads and pause when a human should take over.

Brand Memory

Keep AI grounded in your website, catalogue, FAQs, policies, offers and brand tone.

Templates

Draft, preview, submit and track Meta-compliant WhatsApp templates.

Campaigns

Segment contacts and send approved broadcasts without spreadsheet chaos.

Flows

Automate cart recovery, booking reminders, support updates and custom events.

Integrations

Built around official channels and commerce events.

Meta WhatsApp Business API

Official WhatsApp number setup, profile, quality status and webhooks.

Shopify

Catalogue, order, cart and product events inside WhatsApp workflows.

Shiprocket

Shipment created, out-for-delivery and delivered updates for customers.

Custom Event API

Secure event keys for your own app, CRM or backend workflow triggers.

Trust controls

AI speed with human control and clear visibility.

Source-aware AI

Suggested replies stay connected to Brand Memory sources your team can inspect.

Human handoff

Pause automation and assign chats with context when a person should respond.

Workspace isolation

Keep every brand, number, team and customer record separated.

Workflow visibility

Track templates, broadcasts, automations and handoffs from one operating layer.

Launch your WhatsApp workspace in minutes.

Create a workspace, add your website, connect WhatsApp and let your team manage customer conversations from one place.